What is our price policy?
Being authorized distributors for many respected brands allows us to provide our customers with products at the best value in the industry. We do not let our fair prices affect the quality and service that our customers deserve.
What is the Sales Tax Policy?
Florida is a destination-based sales tax state. If you are purchasing from within Florida or picking up your order from our store, you will be charged the 7% tax rate.
Where do you ship from?
Our distribution facility is located in Miami, Florida, USA.
How long does it take to process my order?
Our fulﬁllment team processes and ships orders placed before 12 pm on the same business day. Orders placed after 12 pm ship on the next business day.
What are your current hours of operation?
Monday - Friday 9:30 am to 5:30 pm EST.
If I purchase today, when will my package be shipped?
We offer SAME DAY SHIPPING for orders completed before 12:00 am EST (Monday - Friday).
Can I pick up from your warehouse?
Yes. You are welcome to pick up any order from our distribution facility. If you are interested in picking up your order, please email us at email@example.com in advance so that we can arrange for your order be ready for pick up. Please note that in order to pick up your order, you must make an appointment prior to pick up.
NOTE: Florida residents are required to pay an additional 7% sales tax, this is also applied to purchases picked up in person.