Digital Goja Online Photo Superstore

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Help Center

Cancellations
Hours of Operation
Return Policy (US/International)
Cancellations can be processed for any order as long as they have not been shipped. All orders completed before 12:00 pm EST (Mon-Fri) will be shipped on the same day as ordered. Contact us
 
Our customer service department is open Monday to Friday from 9:30 am to 5:30 pm (EST). Our department works on reduced hours on Saturday and Sunday. You will receive a response within 24 hours.
 
Our goal is to make you happy. We will do whatever we can to assist you with this process. Feel free to contact us with your questions or doubts. Contact us
 
Company Info
Payment Methods
Shipping Info (US)
We are an American company located in Miami, Florida.
 
We accept all payments made through PayPal and credit cards (VISA, MASTERCARD).
 
The shipping cost and time vary by which USPS Service you choose.
We offer free Priority Super-Fast shipping on all of our orders, which will take 2 to 3 business days to arrive.
For Express shipping the prices may vary. This service will take 1 to 2 business days.
 
Custom Fees
In-Showroom Pick-Up
Shipping Info (International)
Orders shipped outside of the USA may be subject to pay local custom duties and/or fees. Each country has different procedures and regulations for incoming packages. Please check with the proper local authorities regarding custom duties and/or fees. We are not responsible for local fees.
 
You are more than welcome to purchase the item and set up a time to pick up your package from our Store.
- Customers can pick up their packages as soon as checked out. To avoid a wait, please CONTACT US to assure the package is ready.
- Pick up times: Monday to Friday (10:00 am - 6:00 pm)
Please contact us with your order information as soon as you complete your payment and let us know the day and time that you are coming to get your package. Contact us.
 
The shipping cost and time vary by which USPS Service you choose.
Standard Int'l Shipping 30-40 business days No tracking number only confirmation number (USPS International First Class Mail)
Expedited Int'l Shipping 15-25 business days Tracking number available (USPS International Priority Mail)
 
Exchanges
Privacy Policy
Loyal Customer Program
You can exchange your product for a different one as long as it is in new condition. At the moment, exchanges are only allowed for domestic orders. We do not cover shipping fees for returned items.
 
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. See more
 
Register as a Loyal Customer and every order you place will receive a free Magicfiber Cleaning Cloth. Other rewards and benefits coming soon.
 
100% Satisfaction Guarantee
Product Info
Warranty
All of our products are backed by the Digital Goja 60-Day 100% Satisfaction Guarantee. If you're not happy with your product for any reason, please contact us and we will take the product back for a full refund.
 
All of our products are brand New. We are authorized dealers of the most important brands.
 
All of our products have warranty from our manufacturers. The Guarantee section found in the item’s description lists the warranty for that specific item.
 

F.A.Q.

 

You will find some of the frequently asked questions. If you cannot find here an answer to your question please send us an email to support@digitalgoja.com

General information

Location of distribution center, office hours and order fulfillment.

Guarantee information

Answers about guarantee coverage and contact information.

Returns & Cancellations

Frequent questions about returns and cancellations.

Product information

Frequently asked questions about our products and proper usage.

Payments information

Answers to questions about accepted forms of payment.

Shipping information

Information about domestic and international delivery times, shipping locations, charges, and courier service.